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Welcome to our Service Department
At Jackson's Toyota, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Please allow our staff to demonstrate our commitment to excellence.
The experience starts with Jackson's Toyota Rewards. As a member of our exclusive customer loyalty program, you are entitled to a world of upgraded benefits and rewards. You'll enjoy valuable vehicle earning privileges, gift certificates for service, convenient service advantages, and much more!
Express Service
Toyota's Express Service is all about meeting, then exceeding your expectations. Imagine the convenience of having all your necessary maintenance done under one roof, performed by Toyota factory-trained technicians using Toyota Genuine Parts, while providing a time commitment that fits your schedule. At Jackson's Toyota, we are committed to getting you safely back on the road as efficiently as possible. Make an appointment or simply drop in and out expert Service Advisor will customize a service according to the mileage of your vehicle.
Our express service offers an Oil & Filter Service with a multi-point inspection, that includes:
- Toyota Genuine Motor Oil and Filter
- Lubricate locks, latches, and hinges
- Remove and inspect air filter element
- Check coolant, brake, and washer fluid levels
- Confirm lights, horn, and wipers function properly
- Check tires, and adjust pressure as required
Sit back and enjoy the many conveniences and advantages you have come to expect from us -- advantages that make OUR Toyota Express Service outstanding:
- Prompt service
- Up front menu pricing
- Factory trained technicians
- Fixed right first time
- Complimentary freshly ground coffee
- Toyota tire centre
- 24 month/40,000km parts and labour warranty**
- Toyota Genuine parts
- Modern, comfortable customer lounge with magazines
When you visit us for service, you can count on us to take good care of your and your vehicle. Our team of dedicated Service Advisors and factory-trained Technicians are committed to delivering quality service using only Toyota Genuine Parts.
Service Specialists
The philosophy behind Toyota Quality Service is the provision of accurate, efficient, and reliable servicing. To achieve this, our Toyota service specialists undergo extensive training.
All of our Service Advisors are exposed to a systematic three-step training program which focuses on customer care skills, service management, and product and technical knowledge. Successful completion of each level of training results in certification of the Service Advisor. This certification is recognized by Toyota Canada Inc. and Toyota Motor Corporation.
All of our Toyota Technicians go through a training system called "TECSMART" (Technology, Excellence, Consideration of the Customer, Skills, Management, of Automotive, Repair Teams) in which they are categorized according to their skill level, and given appropriate training for that level of skill. Once the required technical skills have been mastered, technicians write factory-authorized Certification Exams. Upon successful completion of each level, they are presented with certificated and badges denoting their stature: Technician, Pro Technician, or Master Technician.
What Happens After I Request an Appointment?
Please use our online form to request your next service appointment or give us a call. We are standing by to answer your questions and get you in the door as quickly as possible. Upon submitting your information we will:
- Respond to you promptly via your preferred contact method.
- Ask any additional questions required to service your vehicle
- Confirm an appointment time.
Recalls & Service Campaigns
If you would like to find out if your vehicle is affected by a recent safety recall or limited service campaign, please enter your Vehicle Identification Number (VIN) on this page, or contact a Jackson's Toyota representative.